Payment Policy & Terms of Service

​1. Order Initiation & Deposit

To commence production on any custom order, a non-refundable deposit is required.
​Deposit Requirement: A minimum of 50% of the total estimated cost is due immediately upon placement of the order.
​Production Start: Production will strictly not begin until this deposit has been received and cleared by our accounts department.

​2. Final Balance & Payment Timeline

​The remaining balance of the order must be satisfied in full prior to the final release or delivery of the goods.

​Notice of Completion: Upon completion of the order (or readiness for shipment), the Seller will issue a formal “Notice to Pay” to the Buyer via email or agreed-upon communication channel.
​72-Hour Payment Window: The Buyer has exactly 72 hours from the stamped date and time of the Seller’s notice to pay the remaining balance in full.

​3. Non-Payment & Default Consequences

​Failure to pay the total remaining balance within the 72-hour window, or by the scheduled delivery date, will result in the order being considered in default. In such events, the following

Strict Penalties Apply:

Forfeiture of Down Payment: Any money that has been received as down payment will be forfeited with no refunds to the buyer.

​Return to Origin:

The item(s) will be immediately returned to the shipper/origin facility.

​Restocking Fee:

A 50% restocking fee (calculated based on the total value of the order) will be assessed against the Buyer.

​Shipping Liability:

The Buyer is financially responsible for all shipping costs incurred. This includes the original shipping cost to the delivery destination AND the return shipping cost back to the origin city/state/country.

By placing an order and paying the initial deposit, the Buyer acknowledges and agrees to these terms.